Values

Purpose

Identifies values at Countable.

Scope

Covers how we define values, some outcomes from internal team surveys, and question prompts for exploring values.

Values

Values are ideals that our team members share. This helps us improve communication among one team. Knowing these values are held, many things go without saying (and that’s efficient).

Values also help us find customers and new employees who will get along with us.

• Challenging but supporting each other.
• Act based on real feedback and data from customers and peers.
• Continuous improvement.
• Building trust based on shared goals.

Values Survey

We surveyed our team on what values they hold most highly, and the results are:

• communication (18 points)
• usability (16 points)
• feedback (16 points)
• Several other items were tied at 15 points:
  • learning
  • organization
  • clarity of vision
  • empathy

We also tried keyvalues.com and this was our consensus selections together:

Good Questions To Ask

• What matters most to our product customers?

• What matters most to our corporate clients?

  • Strategic business goals
  • Increasing ROI, saving costs.
  • How can we create feedback loops with clients?

• What matters most to our public sector clients?

• What do we really want as a team?

  • Flexible hours and location, good feedback, good mentorship and guidance, clear objectives, interesting projects.
  • Working to make remote work better.