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Countable Ops Manual

Job Level 2 Evaluation Questions

Purpose

To outline self-evaluation for Level 2: considered a permanent position. Works directly with clients and other stakeholders on delivering results, only escalating as needed.

Scope

Covers self-evaluation questions for job level 2, for both general criteria and technical (guild) tracks.

Evaluation Criteria

Professional Development

  • Help team members with their OKRs.
  • Shows troubleshooting ability to get to the bottom of issues in your technical track.

Communications

  • Actively solicits feedback from teammates and clients almost daily (close to daily).
  • Reminds the team and clients about what our project goal and company goals are.
  • Gives feedback/asks questions on work that team members share (in your client- and guild- channels).
  • Shares links (such as on Slack) to relevant pages in the Ops Manual to help guide the team (you should make an effort to do this rather than offer one-off answers to questions).

Project Management

  • Manages client’s expectation of deliverables and timelines. Is aware of bigger picture of project, and helps the team course correct to stay on track.
  • Takes responsibility for large tasks (> 1 day) and breaks them down into Trello cards (<= 1 day each).
  • Upon completing project tasks, provides summary of work completed (and a screencastify where appropriate) to internal team and project stakeholders in search of feedback.

Technical Track Questions

UX

  • Connect the rest of the team to the users. Lead/implement Usability testing, Wireframes, and/or regularly consult users to clarify your work.
  • Keep user stories up to date. Helps keep technical work aligned with them.

Devs

  • Participate in reviewing others’ code (ex/ respond to comments they’ve left, ask questions)
  • Contributes to (and starts) discussions about stack selection and code quality.

Operations

  • Engages the team on discussions about how we can improve the company.
  • Engages the team in discussion of processes.

DevOps

  • Manages jenkins jobs, implements backups, and writes Dockerfiles
  • Starts discussions on what we can automate