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Countable Ops Manual

Project Management

Table of Contents

Purpose

Set conventions for communication between project stakeholders to maximize our velocity towards objectives.

Scope

This document summarizes project management tooling and practices at Countable to assist with onboarding.

Project Management Process

  • Every project has a “Purpose” which must be documented and visible.
  • Every project has at least one Objective and Key Result every month.
  • We use Scrum like this.
  • Every day, try to get some feedback on your work.
  • Every day, coordinate with team mates on slack and prioritize.
  • Work together to minimize the amount of time anyone is blocked or waiting for someone’s output as their input. The list of items in which people depend on each other’s work is called the Critical Path.
  • Keep in mind that every project has slightly different needs, and thus will require different processes, based on the working preferences of our clients.

Project Management Objectives

  • Increase transparency of our work to clients, team mates, managers.
  • Dashboard for client.
  • Performance metrics, data for retrospectives.
  • Automate timesheets, and invoices using Trello card data.
  • Automate moving trello cards based on commits.
  • Simple to explain to new people. Mostly automated. Avoid slowing down developers who are less oriented to PM process.
  • Link bitbuckets commits.
  • Easy for clients to submit a ticket. Bug or Feature, URL, screenshot.
  • Provide our customers with a constant feedback loop, updating them upon a new feature release or any significant changes on their current project.

Tools We Use

GIT

For developers - We follow the git flow branching conventions loosely.

All projects should have a master (production) branch which releases are made from, and a develop (stable) branch for developers as a foundation to build features on.

Feature branches are created from develop and merged back in via pull request when ready.

Here are some examples of how we’d use GIT in different cases.

Trello

Check out our page on how we use Trello.

Screencastify

Check out our page on recording short screencast videos.

Transferwise

Transferwise makes paying our international team easier and 5x cheaper than banks. If you sign up, use this Affiliate link to avoid fees on the first $800.

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